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The problem with my paypal account is that the phone number…

Customer Question
The problem with my...

The problem with my paypal account is that the phone number that I first used is no longer in use, but everything else is the same and I don't know how to change it.

Technician's Assistant: When did you last update PayPal?

I haven't.

Technician's Assistant: What have you tried so far with your PayPal?

When I pay something they let me pay it and they suggest I log in and I can't because I forgot my password ***** if I try to reset they want to sent an SMS to a non existent phone.

Technician's Assistant: When we are ready I'll take you to the appropriate web page.

Okay I am about to leave work and I have no computer at home, so now????

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I just have one phone number now it is(###) ###-#### my previously registered landline was (02) 66529189

Submitted: 4 months ago.Category: Email
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Answered in 16 minutes by:
3/19/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,821
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Here you go. This is the official guide about how to do it.

https://www.paypal.com/us/smarthelp/article/how-do-i-add-or-change-a-phone-number-on-my-paypal-account-faq947

Please let me know if it works at your side. Thanks.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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