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This answer was rated:

Cant log into my yahoo account

Cant log into my...

Cant log into my yahoo account.

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

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Answered in 7 hours by:
3/19/2018
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,167
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your account?

Please let me know

Thank you

Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,167
Experience: Over 15 year experience in Email Systems and Programs
Verified
Richard and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
approximately 3 months ago.

Thank you

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Email Question
Customer reply replied 4 months ago
i do not have the Id and password.

You need to do the instructions I gave you please and then you get the ID and Password ***** give to me

I will repeat these below

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Email Question
Customer reply replied 4 months ago
i do not understand the instructions.

are you on a windows computer?

Ask Your Own Email Question

Please click on this link

http://www.justanswer.com/remotedesktop/join.aspx?Session=71f7008b-1a4b-47a8-be1f-2e3af5f67ed9

Click I agree and run the file that downloads please

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Richard
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,167
47,167 Satisfied Customers
Experience: Over 15 year experience in Email Systems and Programs

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