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My husband lost his phone and we are trying to track it.
My husband lost his phone and we are trying to track it. However, he has forgotten his username for his gmail account. We can't get it because his the account is tied to his telephone. … read more
John Holland
John Holland
Bachelor's Degree
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When I setup my outlook account I miss spelled my recovery
when I setup my outlook account I miss spelled my recovery email address. Now I can not change my password ***** get into my account settings. what can I do with out just opening a new account. … read more
Byron
Byron
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Bachelor's Degree
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Pearl :) I'm having difficulty setting up my gmail to load
Hello, Pearl :) I'm having difficulty setting up my gmail to load to my outlook desktop program - it won't complete the handshake (name/password) and I can't find the right place to lessen the securit… read more
John
John
System/Network administrator
High School or GED
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I am tangled up in MS email problems. I have 365. I have
I am tangled up in MS email problems. I have 365. I have Outlook. I cannot receive email on my desktop. I can on my IPAD and IPhone...I think. Now MS is trying to verify my account and I have filled o… read more
Josh
Josh
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Associate Degree
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I am locked out of my email through Outlook. I still have
I am locked out of my email through Outlook. I still have access through the Google site on my desktop and my cell phone but my files are all on outlook. I changed my password ***** eliminated suspect… read more
Bryan
Bryan
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I purchased a new iphone on 1/10/18. I thought our email
I purchased a new iphone on 1/10/18. I thought our email address was changed when we moved back to California. My husband takes care of the AT&T account. I mistakenly put in the incorrect email addres… read more
bbao
bbao
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I can't remember my Outlook password so I went through the
I can't remember my Outlook password ***** I went through the steps to reset it. I used to get a code on my phone to enter and proceed w the reset. I don't get that code any more no matter how many ti… read more
bbao
bbao
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I got a new phone and don't have access to my old one. I
I got a new phone and don't have access to my old one. I know my email address and password ***** I don't think my alternate email and phone are correct anymore. I don't know my account passkey … read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
I can't receive updated email on my I phone. I get an
I can't receive updated email on my I phone. I get an advisory to provide the username and password ***** AOL When I use what I think are the user name and password, I get a message that they are inco… read more
Jon
Jon
Bachelors Degree
827 satisfied customers
As of 7/25/17 ca. 6pm my cell phone stopped being able to
as of 7/25/17 ca. 6pm my cell phone stopped being able to receive or send email messages. Thus last sync on that date and those times (2 sbcglobal.net email addresses. I called my phone service provid… read more
bbao
bbao
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Can't get my wife's email j***********@hotmail.com to appear
Can't get my wife's email j***********@hotmail.com to appear on her new iphone 6 s plus. Was successful in getting gmail account activity to show up on her phone. Have fumbled around in setting up Mic… read more
Byron
Byron
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Bachelor's Degree
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My phone was literally crushed & I can't get any of my
My phone was literally crushed & I can't get any of my stored information. I know my gmail address but have forgotten my password. How can I get it? … read more
Cris
Cris
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I can't receive my emails in Outlook. I can receive them on
I can't receive my emails in Outlook. I can receive them on my phone and online ok. We are staying at a hotel and this problem started when I logged into their internet connection. I keep getting a po… read more
Quiksilver07070
Quiksilver07070
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I'm my elderly father's computer tech support. We're currently
I'm my elderly father's computer tech support. We're currently struggling with the following problem: He uses Windows 7 Home Premium and uses Windows Live Mail for his email. A couple of days ago, his… read more
Jess M.
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Bachelor's Degree
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I have outlook on my computer and last May I imported my emails
I have outlook on my computer and last May I imported my emails for***@******.*** and***@******.*** How do you import the last 12 months of emails. I just can't find it out. Probably something simple.… read more
IT Miro
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Bachelor's Degree
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Hi Tech guys, Ive got serious problems with Outlook 2013.
Hi Tech guys, I've got serious problems with Outlook 2013. For 15 years I've had versions of outlook, up to 2007 two days ago. I have the same ISP, the same passwords, the same everything. I opened ou… read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
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Hello: I am about to have a heart attack. I just realized
Hello: I am about to have a heart attack. I just realized my emails prior to 2011 are gone. I was keeping them because they were from my father who died in 09. I am not sure I even have some from 2010… read more
Jins M. N.
Jins M. N.
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Outlook - I am trying to set up my Outlook email account on
Outlook - I am trying to set up my Outlook email account on my new Lumia Windows phone. To the best of my knowledge I do not currently have a password ***** this (I have one for Windows Live). Can you… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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