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I received a messageSupposedly from PayPal stating that

Customer Question
I received a messageSupposedly...

I received a messageSupposedly from PayPal stating that someone tried to buy a $1200 phone on eBay. They stated they could help me if I responded within 24 hours. What made me think it might not be on the up and up is they were asking for my Social Security number and I never put that on an email. Does PayPal ask for Social security numbers to resolve conflicts ?

Technician's Assistant: When did you last update PayPal?

I don’t remember. I think I used it for an online purchase I have a purse about two weeks ago

Technician's Assistant: What have you tried so far with your PayPal?

I don’t remember. I think I used it for an online purchase I have a purse about two weeks ago

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I just want to know if someone really tried to access my PayPal account or if they are just trying to get my so security number

Submitted: 5 months ago.Category: Email
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Answered in 1 minute by:
3/18/2018
Email technician: ChrisC, Computer Enthusiast replied 5 months ago
ChrisC
ChrisC, Computer Enthusiast
Category: Email
Satisfied Customers: 2,546
Experience: 15 years as a professional computer technician.
Verified

Hi, my name is Chris!

This sounds like a scam. Can you tell me what the return address is on the e-mail?

For instance, if you click the Reply button what is the e-mail address that it wants to send the reply to?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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