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Am trying to get into my yahoo mail but don’t have the old…

Customer Question
Am trying to get...

Am trying to get into my yahoo mail but don’t have the old phone got new 1 I been trying am morning

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

I was but did a clean up on my iPad and lost every mail I had

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have my old # I have a new phone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No but I want my old email that I had with my yahoo mail dr and every one email me on this account

Submitted: 3 months ago.Category: Email
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Customer reply replied 3 months ago
Hello am still waiting
Customer reply replied 3 months ago
Hello
Customer reply replied 3 months ago
Are you going to help me
Answered in 48 minutes by:
3/18/2018
Email technician: Sandy, Computer Specialist replied 3 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,847
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Customer reply replied 3 months ago
I don't know how to add it
Email technician: Sandy, Computer Specialist replied 3 months ago

A. Try to login into you webmail account by clicking the link given below:
http://mail.yahoo.com

B.
Step A: please go to https://edit.yahoo.com/forgotroot, and try to reset your Yahoo email account password.
If this does not resolve the issue, please reply back to me the box given below

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Customer reply replied 3 months ago
It asking me for key password ***** don't have 1
Customer reply replied 3 months ago
it popping up my old email***@******.*** with my old phone #(###) ###-####
Email technician: Sandy, Computer Specialist replied 3 months ago

Okay, have you tried to recover/reset password ***** your old Yahoo account?

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Customer reply replied 3 months ago
None of that working I tried everything since yesterday and it was open with***@******.*** but when I did a clean up on my iPad I lost everything now I can't open it now
Customer reply replied 3 months ago
what do we do now
Email technician: Sandy, Computer Specialist replied 3 months ago

Please wait a minute. Let me check it again.

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Customer reply replied 3 months ago
Ok
Email technician: Sandy, Computer Specialist replied 3 months ago

Do you have this phone number:

(5**) *** 02

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Customer reply replied 3 months ago
I have the # yes but I don't have the phone any more(###) ###-####
Email technician: Sandy, Computer Specialist replied 3 months ago

Please put this sim number into another working phone number once and then send the code to this number.

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Email technician: Sandy, Computer Specialist replied 3 months ago

Else, please try to reset the password ***** *****@******.*** email account once and create a new password ***** this.

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Customer reply replied 3 months ago
I don't have the SIM
Customer reply replied 3 months ago
Ya but there going to send me notitacatio and I can't get into that email
Email technician: Sandy, Computer Specialist replied 3 months ago

Please try to reset the password ***** this recovery email address once on your computer and tell me its outcome again

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Customer reply replied 3 months ago
With the old email
Email technician: Sandy, Computer Specialist replied 3 months ago

Once you try to reset the old email, you may be able to create a new password ***** it.

Once you're able to login into the old email, you can then try to reset the password ***** new email and send the password ***** the old email.

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Customer reply replied 3 months ago
It say tap on the account key icon then enter key code
Customer reply replied 3 months ago
Nothing working it telling me to open your yahoo app to get account key code
Email technician: Sandy, Computer Specialist replied 3 months ago

Is it possible that you can call you old phone service provider and get the same old number once?

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Customer reply replied 3 months ago
The # is(###) ###-####and(###) ###-####
Customer reply replied 3 months ago
is with***@******.*** and(###) ###-####is with***@******.***
Customer reply replied 3 months ago
is***@******.***
Email technician: Sandy, Computer Specialist replied 3 months ago

The only solution to recover this new Yahoo email account is by getting a new sim number for the phone number*********** listed under this.

Once you have that number, you can insert that into any working phone and you will get the password ***** there.

And then you will be able to create a new password.

However, if you don't have any thing important under this Yahoo account, I suggest you to create a new Gmail account.

Gmail is secure, better as per my experince.

You can create a new gmail account as shown under the link:

https://mail.google.com/mail/signup

I realize that this answer may not be entirely to your liking. My job is to provide you honest and truthful information. I hope you understand.

If you have other queries, please let me know.

I will be glad to answer your any follow up queries.

And kindly take a second to rate my service(-OK or more-by scrolling up and clicking stars at the top of the page and choose Submit).

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Email technician: Sandy, Computer Specialist replied 3 months ago

If you have other queries, please let me know.

I will be glad to answer your any follow up queries.

Regards, Sandy

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Sandy
Sandy, Computer Specialist
Category: Email
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