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It is paralyzed. I have to get my messages on Outlook, which…

Customer Question
It is paralyzed. I...

It is paralyzed. I have to get my messages on Outlook, which I hate!

Technician's Assistant: Is your Outlook file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

I have no idea--am computer challenged. My daughter set it up for me as I was having so much trouble with MSN. I pay yearly for prime, and don't know why it gives me so much grief

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No--just want to be able to send/receive mail through MSN

Submitted: 5 months ago.Category: Email
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Answered in 3 minutes by:
3/18/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 5 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,085
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 5 months ago

Can we do a remote session so i can fix this for you?

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Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

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Kamil Anwar

Exchange & Email Consultant

7,085 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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