Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Sandy it's kakakios from the other day,I had forgotten my…

Customer Question
Hi sandy it's Steve kakakios...
Hi sandy it's Steve kakakios from the other day,I had forgotten my old mobile number and couldn't sign in.i went to mums house and found my old phone and my mother had my number still in her phone number diary.it is(###) ###-####I then turned on the phone but the SIM card had been terminated by the provider and also I couldn't remember my pin.so I couldn't receive the text,it's seems to be one problem after the other.i will stop into the providers office to see if they can give the puk code or is it all in vein?
Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 9 minutes by:
3/18/2018
Email technician: Sandy, Computer Specialist replied 6 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 7,010
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can't get into my gmail now. My iPhone was stolen and it
I can't get into my gmail now. My iPhone was stolen and it was my two step verification. … read more
ZAID ALAMRO
ZAID ALAMRO
Masters
3 satisfied customers
Can't recover my password. On old phone without a sim card.
I received a new phone with no sim card. I have a phone number on file … read more
Benjie Marquez
Benjie Marquez
Technical Support
Bachelor's Degree
2 satisfied customers
From Geoff Kirkwood A/c No. 2000for mobile no. 0419580724
From Geoff Kirkwood A/c No. 2000###-##-####for mobile no.(###) ###-####Samsung GT-S5511T. Ring tone volume is so low that I need to be standing next to the phone to hear it. Conversation volume is fin… read more
Sandy
Sandy
Computer Specialist
7,010 satisfied customers
I can't sign in anymore in my mail I forget the password and
I can't sign in anymore in my mail I forget the password ***** with the recovery steps I can't verify that it's me how can I have back the access to my mail? … read more
Sandy
Sandy
Computer Specialist
7,010 satisfied customers
A t mobile employee stole my sim card and I have been
hi a t mobile employee stole my sim card and I have been through hell for 42 hours' she hacked my email account and my bank account. She has control of my email and I feel powerless!!! I have 2 phone … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am unable to access my account. I left my phone in a
I am unable to access my account. I left my phone in a drivers car … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
You have to help me I lost my phone at Walmart was there for
you have to help me I lost my phone at Walmart was there for 3 hrours we we found the phone I was in the process of deactivated my old phone buying a new 400 dollar phone and it was found i purchased … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My son has forgotten his gmail password. We have tried to
Hello my son has forgotten his gmail password. We have tried to reset it but the mobile number it is sending t(e code to is no longer in use … read more
Sandy
Sandy
Computer Specialist
7,010 satisfied customers
I have lost my iPhone. I therefore cannot receive text
I have lost my iPhone. I therefore cannot receive text messages. My iPad is connected to Internet but doesn't send or receive emails or text messages. I therefore cannot receive the code you text me. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I received a request to update my phone from gmail. I did
I received a request to update my phone from gmail. I did start it but I can't remember my old password ***** I reset it per directions. I can not sign in and it has rendered my phone useless and all … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,460 satisfied customers
I have recently lost my phone and I am trying to reset my
I have recently lost my phone and I am trying to reset my password ***** my gmail account but my phone number was listed as recovery andI am just trying to get into my email to reset my password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My mobile phone wont work. asking for gmail account and
my mobile phone wont work. asking for gmail account and password, but i have forgotten. … read more
Sandy
Sandy
Computer Specialist
7,010 satisfied customers
My Gmail is not working and my phone is locked out without
My Gmail is not working and my phone is locked out without the correct email and password … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have forgotten my gmail password. I am very unsophisticated
I have forgotten my gmail password. I am very unsophisticated about tech concerns and cannot follow the instructions for retrieving it.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
how can I get a new sims card Im stuck in puk 2 security and
how can I get a new sims card Im stuck in puk 2 security and 2 trys left and I know it will lock my phone… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
For some reason my yahoo email account was asking for my secret
For some reason my yahoo email account was asking for my secret question to sign in today from my computer. I had forgotten the answer to my secret question so yahoo sent a text to my old mobile phone… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have a Sony Ericsson that has been locked up. The phone will
I have a Sony Ericsson that has been locked up. The phone will not accept my security question answer or my email. I took it to a verizon store they said they can't do anything. Is there anyway it can… read more
Steve Herrod
Steve Herrod
Senior Customer Care Engineer
Master's Degree
882 satisfied customers
I lost my phone and I i got my new one how do I get my number
I lost my phone and I i got my new one how do I get my number transferd from my old phone ?… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x