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TV support. 60LE757u. How do I add apps to Smart Central? I…

This is for Sharp...

This is for Sharp TV support

Technician's Assistant: What Sharp model do you have? How old is it?

60LE757u

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

How do I add apps to Smart Central?

Technician's Assistant: The TV Technician will be able to walk you through that. How long has this been an issue with your Sharp? What happened right before this?

I have thecoriginal apps...have never tried adding any until now

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No hank u

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Answered in 4 minutes by:
3/18/2018
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> How do I add apps to Smart Central?

You need to first make sure the TV is Internet connected. Have you done this?

bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
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Customer reply replied 4 months ago
Tv is set to Smart Central, with it’s original apps. I want to add more.

Thanks for requesting remote assistance. We need to use a computer to share a screen working together. Please advise your computer type for the remote session. Thanks.

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Customer reply replied 4 months ago
Dell
Customer reply replied 4 months ago
The TV and computer are not in the same room. I am at the computer but typing on an iPad

Are you reading this message from your Dell computer?

If yes, please click HERE to start a remote session with me. Thanks.

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Customer reply replied 4 months ago
This message showed up on my iPad. Nothing on the dell

Are you able to receive emails from your Dell computer?

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Customer reply replied 4 months ago
Only on the dell computer, not the iPad. I can also receive them on my iPhone.
Customer reply replied 4 months ago
The iPhone is in the same room as the tv

Okay just moment, see if I can make thing easier for you...

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Customer reply replied 4 months ago
I don’t see anything in Smart Central to download apps but the manual says you can.

Okay, please advise ur phone number on iPhone in Contact Info are. Thanks.

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All done. Suggestions given via remote session.

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Category: Email
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