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I've been on here trying to get on too a new email account…

Customer Question
Hi Andy I've been...

Hi Andy I've been on here trying to get on too a new email account and i'm having a lot of problems can you help me

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

And I've been trying too n

Technician's Assistant: What troubleshooting have you tried?

I have a lap top it keeps wants us to change it every time we go to get on it

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

So I thought that I would change it

Submitted: 4 months ago.Category: Email
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Answered in 7 hours by:
3/18/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,854
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
The preferred expert seems having been not available for a long while. Are you still waiting for this expert, or can we help if in need? Please advise. Thanks.
Ask Your Own Email Question
Customer reply replied 4 months ago
We're still not able to get onto the internet on the laptop.
Customer reply replied 4 months ago
No thanks I've already spent enough and I think that you did not help enough that I need a refund for what I have paid
Customer reply replied 4 months ago
No I don't want any other expert I feel like I have not received any and enough service with your service thanks again
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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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