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When icloud took over (?) I learned all my emails, contacts,

Customer Question
When icloud took over...

When icloud took over (?) I learned all my emails, contacts, etc no longer available and now advised I must wait until 3/20 for tjem to resurface?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Spectrim

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Home page - Spectrum is provider

Technician's Assistant: What troubleshooting have you tried?

All my contacts disappeeared when "I Cloud" appeared...Right away my e-mails and contacts disappeared???

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I hve told you the issue. Now I am advised I will regairn access to my contacts on 3/20 I can't be only person effected by this

Submitted: 4 months ago.Category: Email
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Answered in 2 hours by:
3/18/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Can you please upload a screenshot showing the problem you mentioned above? Thanks.
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