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My Outlook was set up but I accessed from S. America on my…

Customer Question
My Outlook was set...

My Outlook was set up but I accessed from S. America on my cell and now it doesn't work anymore. I am also setting it up now on a new computer. I have copied the other gmail accounts set up and tried copying the configurations (they are different for some reason) and no luck.

Technician's Assistant: Are you logged into your Outlook account on any other devices?

Yes, they all are working fine. I do not have 2 authorization turned on. I have imap enabled in my gmail account and also have less secured apps allowed.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I do not have that feature turned on.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. Just hope you can get my gmail account set up in Outlook.

Submitted: 5 months ago.Category: Email
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Answered in 40 minutes by:
3/17/2018
Email technician: bbao, IT Consultant replied 5 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

What kind of Outlook are you referring to? Outlook - the email program of Office suite, outlook.com - webmail portal of Microsoft, or @outlook.com - email address provided by Microsoft for free?

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