Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I used the incorrect email address when I was registering to…

Customer Question
I used the incorrect...

I used the incorrect email address when I was registering to buy office 365, I entered***@******.*** ... my correct email address is***@******.***.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Firefox and iphone

Technician's Assistant: What troubleshooting have you tried?

I just need to reset my micosoft account or somehow compete the purchase using my correct email address

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 12 hours by:
3/18/2018
Email technician: George Sibiya, Computer Hardware Engineer replied 4 months ago
George Sibiya
George Sibiya, Computer Hardware Engineer
Category: Email
Satisfied Customers: 364
Experience: PhD in Computer Science
Verified

Hi,

Welcome to JustAnswer and thank you for utilizing our services

Luckily, the typo email address does not exist with Google. To be safe, you may create it just in case some versification links get sent to it.

You will then follow the next steps to change the MS account email address to your correct one:

https://support.xbox.com/en-AU/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

Regards,

G

Ask Your Own Email Question
Email technician: George Sibiya, Computer Hardware Engineer replied 3 months ago

Hi,

I trust this has resolved your issue.

Please advice if it did not

Regards,

G

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask George Sibiya Your Own Question
George Sibiya
George Sibiya
George Sibiya, Computer Hardware Engineer
Category: Email
Satisfied Customers: 364
364 Satisfied Customers
Experience: PhD in Computer Science

George Sibiya is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Installed Google and my email and Browsers are all screwed
Installed Google and my email and Browsers are all screwed up. Help. … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
18 satisfied customers
I'm trying to install a new Office 365 for 1 Mac on my Mac.
I'm trying to install a new Office 365 for 1 Mac on my Mac. While accessing the Microsoft setup process, to be able to enter the product code on the newly purchased card, I'm asked to specify an alter… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My machine was recently hacked. I have a new email address.
My machine was recently hacked. I have a new email address. How do I change this in Microsoft? … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I changed my gmail password about 3 weeks ago and about one
Hi. I changed my gmail password about 3 weeks ago and about one week ago I could no longer sigin from my laptop however my ipad and iphone were fine. I tried the recovery steps but it does not recogni… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I would like to use my corporate email as an alias for my
i would like to use my corporate email as an alias for my 365 exchange account … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I purchased a 365 mobile plan this time last year. How will
I purchased a 365 mobile plan this time last year. How will I know when it has expired and how do I renew it please? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I purchased office 365 personal (tried it twice) but it sent
hi. I purchased office 365 personal (tried it twice) but it sent the email to an expired email address.. Help? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have two email accounts. [email protected] and
The Email Technician will be able to walk you through that. How do you usually access your email? On a phone or tablet, or through a web browser?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I just bought a IMAC and had Office 365 installed but can't
I just bought a IMAC and had Office 365 installed but can't use it. I get messages that there are no licenses for my email … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am setting up my wife's new Support Pro. I am getting her
I am setting up my wife's new Support Pro. I am getting her Office 365 set up. For Microsoft Outlook it is asking for a password ***** her e-mail account with Mediacom. The way it lists her "address" … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I don't have one set up in Microsoft/ I have a personal
I don't have one set up in Microsoft/ I have a personal computer for home use, not business. What would be the best product in Office to purchase? … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I bought a new iPhone yesterday. Now my email is not working
I bought a new iPhone yesterday. Now my email is not working in any of my devices, iPhone, iPad or PC laptop.… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
I have already provided the information to the initial tech.
I have already provided the information to the initial tech. Please review what I sent to her.… read more
Dr. Donna Kakonge
Dr. Donna Kakonge
Doctor of Education
201 satisfied customers
I have been locked out of account and I simply cannot get
I have been locked out of account***@******.*** and I simply cannot get into the account. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Richard,I am setting up some websites and will have several
Hi Richard,I am setting up some websites and will have several different email addresses that I need to be able to get sent to one webmail account. I need to be able to access this from any computer o… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
i am trying to set up an account for office 365 home premium.
i am trying to set up an account for office 365 home premium. My pc cashed and have been set up again, though I lost my settings for my old microsoft which includes my outlook. This means I can't cont… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
When I send an e-mail to a multiple number of contacts from
When I send an e-mail to a multiple number of contacts from my list, I highlight them, & after I click on insert, they fade out & are not registered in my e-mail "To" box.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I typed in my problem and did not receive a solution
I typed in my problem and did not receive a solution. I would like to retrieve the information in my drafts and photo folders from my original address of XXXXXXXXXXXXX… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x