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Thunderbird suddenly becomes unresponsive as soon as you
thunderbird suddenly becomes unresponsive as soon as you click on anything anywhere. The only way to close it is to have windows do it. When it first starts it gets the new mail but as soon as you cli… read more
David L
David L
Bachelor's Degree
5,397 satisfied customers
My computer-challenged husband is swamped with emails from
My computer-challenged husband is swamped with emails from political and other lists. He's never figured out how to use filters properly, so he ends up with hundreds of emails in his inbox. I'd like t… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
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I have been dutifully checking the junk box. How do I get
I have been dutifully checking the junk box. How do I get Mozilla to stop showing me e-mails I have marked "junk"? There must be a button to click, but I can't find it. … read more
Josh
Josh
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We are getting a retr message when attempting to get mail,
we are getting a retr message when attempting to get mail … read more
Byron
Byron
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Bachelor's Degree
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Why is it reloading 50,000 old messages ? I cant access
why is it reloading 50,000 old messages ? I cant access current/new mail because it's loading 50,000 messages... Thanks… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
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An old problem. I've never had an adequate fix. After
An old problem. I've never had an adequate fix. After downloading approximately 34,000 emails, Thunderbird will not download any more emails. The most common error message is: The RETR command did not… read more
Robert M.
Robert M.
Bachelor's Degree
3,577 satisfied customers
I accidentally deleted my trash file in Thunderbird. How do
I accidentally deleted my trash file in Thunderbird. How do I put it back in? I don't mean files in the trash file, I mean the trash file itself.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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folks,Dilemma over here. Was receiving tons of spam
Hi folks, Dilemma over here. Was receiving tons of spam recently, alerted my ISP who has tweaked the servers and tightened the filters and the unwanted flow is now next to nothing...but in the process… read more
sandy
sandy
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B.Tech
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Looking email service that 1. displays both "sender"
Looking for an email service that 1. displays both "sender" name and actual sender email address without secondary click 2. allows filtering by senders email address 3. filtering allows incoming email… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
I need help with a monster I seem to have created. I started
I need help with a monster I seem to have created. I started out with Classic Eudora, with extensive files amounting to about 8 GB. Last year, I moved to Eudora OSE, but that was pretty unstable, so I… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,014 satisfied customers
I keep a large percentage of the email I write. Sometime in
I keep a large percentage of the email I write. Sometime in the last week or so, Gmail has, all by itself, moved just over 3,800 of those old emails -- virtually all of them -- to the TRASH folder. Ho… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Moving to a new computer, I want to add my old Thunderbird
Moving to a new computer, I want to add my old Thunderbird emails (archived from POP) to my Gmail account (IMAP), but they are in Thunderbird folders. On my desktop, I created matching folders under m… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
My Thunderbird email program, which I run on my PC with Internet
My Thunderbird email program, which I run on my PC with Internet Explorer, is connected to my university's email server. Everything has been working fine for many months, but this morning, when I open… read more
Chris R.
Chris R.
Bachelor's Degree
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Since Thunderbird was updated to 17.0.2 earlier this month,
Since Thunderbird was updated to 17.0.2 earlier this month, opening any link in an e-mail takes about 1 minutes and 35 seconds. Pretty sure it's not my ISP. Help.… read more
Dustin
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Hello, I am having Thunderbird issues. I upgraded a computer
Hello, I am having Thunderbird issues. I upgraded a computer from xp to windows 7 and copied over the files using Mozbackup, but this failed to copy anything. When I tried to restore the profile, the … read more
Dustin
Dustin
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8,066 satisfied customers
while fine tuning my message filters all my email files were
while fine tuning my message filters all my email files were transferred to the trash file ? when I tried to re-install them in the in box they disappeared ? I have duplicates in the apple mail progra… read more
John MBA
John MBA
Software engg.
Bachelor's Degree
477 satisfied customers
I downloaded crome on my computer. When i wanted to empty the
I downloaded crome on my computer. When i wanted to empty the trash it said there is no trash. Well, there was probably 200 e-mails in the trash. I went back to google.com ,which i really iike, but wh… read more
Steve Herrod
Steve Herrod
Senior Customer Care Engineer
Master's Degree
685 satisfied customers
all my emails are going to trash automatically. What should
all my emails are going to trash automatically. What should I do? haven't heard anything back. should I have?… read more
Dr. Dan
Dr. Dan
Doctoral Degree
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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