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Cannot install outlook email on note 8 after email reset.

Customer Question
Cannot install outlook email...

Cannot install outlook email on note 8 after email reset

Technician's Assistant: When did you last update Outlook?

What do you mean? email reset today

Technician's Assistant: What have you tried so far with your Outlook?

Nothing really I tried to reset the phone

Submitted: 4 months ago.Category: Email
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Customer reply replied 4 months ago
I cannot get past the "enter account information page." There are no options for yes or no to accept "let this app access your info message.
Answered in 15 hours by:
3/18/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,803
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Are you referring to Microsoft Outlook for Android and Samsung Note 8?

Do you mean you recently reset the related Google account for the Android phone? Was your Samsung device also reset recently (I don't mean you need to, just ask for the fact)?

Please advise. Thanks.

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