Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Need to change old email to new email. Need to change old…

Customer Question
Need to change old...

Need to change old email to new email

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Need to change old email to new email add:

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On my mac

Technician's Assistant: What troubleshooting have you tried?

I have taken it to t mobile

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can he or she get on my phone to fix it

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 16 hours by:
3/18/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,157
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Can I first know what the old and new email addresses in question? Thanks.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I give my aunt an iPhone yesterday and added it to my AT&T
I give my aunt an iPhone yesterday and added it to my AT&T acct her old phone number(###) ###-####was originally listed with gmail account. Under Martha DeMarzi. We set up her new phone yesterday and … read more
bbao
bbao
IT Consultant
2,157 satisfied customers
I can't get into my gmail now. My iPhone was stolen and it
I can't get into my gmail now. My iPhone was stolen and it was my two step verification. … read more
ZAID ALAMRO
ZAID ALAMRO
Masters
3 satisfied customers
I had a gmail account setup by t-mobile last week I am have
I had a gmail account setup by t-mobile last week I am have problems of logging with my home computer to use the account. My log on information is they the new gmail keeps wanting to to log on to a ne… read more
John Castle
John Castle
BSC in Computing Network Management and Design
261 satisfied customers
It's asking for a verification code but it's not sending
It's asking for a verification code but it's not sending this to my mobile? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
261 satisfied customers
I have bought an iPhone 5 off my work mate. She has an old
Hello Pearl, I have bought an iPhone 5 off my work mate. She has an old apple ID still with the phone. Now i have used the mobile with my wife as we did a full content erase. Now i have done another c… read more
bbao
bbao
IT Consultant
2,157 satisfied customers
I have been trying for 2 years to get this problem fixed but
I have been trying for 2 years to get this problem fixed but try by contacting support and they cannot fix it. I gotmarried and changed my name and cannot get the old iTunes and mail cancelled. I cann… read more
bbao
bbao
IT Consultant
2,157 satisfied customers
A t mobile employee stole my sim card and I have been
hi a t mobile employee stole my sim card and I have been through hell for 42 hours' she hacked my email account and my bank account. She has control of my email and I feel powerless!!! I have 2 phone … read more
bbao
bbao
IT Consultant
2,157 satisfied customers
My son has forgotten his gmail password. We have tried to
Hello my son has forgotten his gmail password. We have tried to reset it but the mobile number it is sending t(e code to is no longer in use … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
About 10 weeks ago, I bought 2 Samsung S8+ on my business
Hello James. My name is***** 10 weeks ago, I bought 2 Samsung S8+ on my business account with T-Mobile. I gave one of the new phone to my girlfriend at the time. Unfortunately, we broke up and I had t… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have an uber account and a family profile. I sent an
Hi. I have an uber account and a family profile. I sent an invite to my daughter via text. She got a text message and clicked on it. But, it still says pending? … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
My boyfriend was diagnosed with dementia and also had a
My boyfriend was diagnosed with dementia and also had a stroke. He wants to recover his old email, but I am unable to help him. I am his girlfriend Corrie King and my email is***@******.***. Please em… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I need to know my old gmail account Because my new got
I need to know my old gmail account Because my new got stolen. AND I got a nother. galaxy s7 edge AND for the T-MOBILE to put my Information on the new phone. They need my old gmail account. The lady … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
A had changed my number due to alot of unwanted numbers soon
a had changed my number due to alot of unwanted numbers soon after I couldnt get into my yahoo and google account. T he lady who owned the new number tmobile gave me mary lara ended up getting my old … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I lost something with my hotmail I am no longer able to sync
I lost something with my hotmail I am no longer able to sync it with any of my three device a sprint phone a sprint tablet and with an apple tablet. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I ordered an IphonePlus from online Apple and had it sent to
I ordered an IphonePlus from online Apple and had it sent to my husband in AK where our business account is set up. He went to set it up today and we have AT &T and there is a T-moble chip in it. I ha… read more
bbao
bbao
IT Consultant
2,157 satisfied customers
I need to recover the password to my 12 year old daughters
I need to recover the password ***** my 12 year old daughters email.. we have been trying for three days and the emails that yahoo has sent are not helpful. we need to speak to someone… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
My aol account is downloaded to my exs phone. I just changed
My aol account is downloaded to my ex's phone. I just changed my password, but want to log out of her phone remotely. Any suggestions?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
My gmail account has been hacked into. I am not using my PC
My gmail account has been hacked into. I am not using my PC at the moment. If I open gamil I am flooded with hundreds of repeat emails both sent and received. I attempted to change my password XXXXX t… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor's Degree
1,009 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x