Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I foregt my gmail password. I have log on my phone but I…

Customer Question
I foregt my gmail...

I foregt my gmail password

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have log on my phone but I want to log on mynlaptop'

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Help me

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
3/17/2018
Email technician: syseng, Information Systems Professional replied 4 months ago
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,829
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
Verified

Hello,
My name is David.
First open the Gmail login page at Gmail.com.
Type in your Email address and then click NEXT.
Click on ”Forgot my password”
Click on the ”Try a different question” link.
Choose if you want to receive your verification code to your mobile number via Text or by voice call. (Don’t close the page yet). Select the option that works best for you and click the Send Text Message or Call Me button to submit the request.
When you have received the verification code, insert the code into the box provided by Google to verify it is you then enter a new password ***** test login.
Please let me know the result and if you need further assistance.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask syseng Your Own Question
syseng
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,829
7,829 Satisfied Customers
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting

syseng is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I had a work cell phone and a work email for a company I no
i had a work cell phone and a work email for a company I no longer work for. I cant get into my gmail because i forgot my password ***** dont have that cell phone or email address anymore to verify my… read more
John Castle
John Castle
BSC in Computing Network Management and Design
138 satisfied customers
Its not my computer I need help logging in to my gmail
Its not my computer I need help logging in to my gmail account … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can not log in to gmail. Probably has me licked out now. On
Can not log in to gmail. Probably has me licked out now. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Thank you for replying right back to me. I have a new
Good morning and thank you for replying right back to me. I have a new activated Android phone and I cannot remember my password ***** my gmail acct. I do remember one of my original passwords but sti… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,316 satisfied customers
I have a gmail account that I have never used that somehow
I have a gmail account that I have never used that somehow now is coming up on my phone asking for the password ***** it. I would just like to eliminate this account:***@******.***. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Well, I can't log into my Gmail account. My phone can access
Well, I can't log into my Gmail account. My phone can access it but I can't get there with my laptop. It wikll not accept my passwor or allow me to change it. the captcha keeps looping back to enter t… read more
Moses C
Moses C
Bsc
753 satisfied customers
I do not remember my gmail password. Yes/no. I am into my
Yes/no. I am into my phone, but cannot access my gmail password. … read more
Micky
Micky
Lead Systems Administrator
High School or GED
90 satisfied customers
My droid killed on trip. has mostly recovered, but now I get
my droid killed on trip. has mostly recovered, but now I get some gmail, but can't reset my password ***** use on phone or desktop … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
Its not my computer its my phone I cannot remember my old
Hi its not my computer its my phone I cannot remember my old gmail password ***** have a su … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Made the mistake of forgetting my password to one of my
Made the mistake of forgetting my password ***** one of my gmail accounts and it won't allow me to reset it because it 'cannot prove that it belongs to me' … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How do i recover my gmail password? A phone number: 917
how do i recover my gmail password? JA: Are you logged into your Gmail account on any other devices? Customer: yes JA: Do you have security questions or a phone number on file to help reset your passw… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I have been trying for three hours to log on to gmail and
I have been trying for three hours to log on to gmail and forgot password … read more
Moses C
Moses C
Bsc
753 satisfied customers
I have forgotten my password for my gmail on my phone. My
I have forgotten my password ***** my gmail on my phone … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
First I need help with resetting my husbands Email password
first I need help with resetting my husbands Email password ***** gmail can you help me with this? He does not remember his security questions answers. Please please help! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I cant get into my gmail account. Not that i know of my
not that i know of my goolgle account lock me out of my email and phone … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot log into my gmail account. Forgot password and
I cannot log into my gmail account. Forgot password ***** cannot verify my account. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I need to reset my gmail password. I have been able to
I need to reset my gmail password. I have been able to receive gmail, but could not send … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have forgotten my Gmail Password as Chrome logs on
I have forgotten my Gmail Password ***** Chrome logs on automatically … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x