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I am trying to set up my email account on the desktop and I…

I am trying to...

I am trying to set up my email account on the desktop and I continually get an error that my email is out of date. It asks for my password. I find that it ALWAYS duplicates the password ***** on its own. What do I do?

Technician's Assistant: Are you logged into your email account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not sure just want this to work correctly. I can search for Yahoo Mail on EDGE and manually log in with the exact same password ***** get to my mail account. Cannot use the desk top icon and get past the out of date email nonsense

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Answered in 2 minutes by:
3/17/2018
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to Justanswer which is a paid independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you manually type in the password ***** edge to access yahoo emails or is it automatically filled in ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 4 months ago
When I type the password ***** the dialog box that pops up, it seems to double the entry from 8 to 16 characters. Naturally that comes back as an out of date or incorrect password

No that is not doubling your password ***** actually showing encrypted version of the password ***** no need to worry about it.

Do you manually type in the password ***** edge to access yahoo emails or is it automatically filled in ?

John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified
John and 87 other Email Specialists are ready to help you
Ask your own question now

To do remote support please click on this link http://www.justanswer.com/remotedesktop/join.aspx?Session=01b88a55-8e82-4eea-9cba-d761b2ab1135 that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.

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Customer reply replied 4 months ago
Not sure I am setting up a new computer that was working fine and then had the hard drive go bad.

No problem i will check it directly.

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Email account issue has been solved using remote support.Have a Great God Blessed Day.
If you need any help in the future please use this link to ask for me http://www.justanswer.com/computer/expert-john/
Sincerely,
John

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John
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
5,924 Satisfied Customers
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.

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