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My emails are not being sent and I am not receiving emails.

Customer Question
My emails are not...

My emails are not being sent and I am not receiving emails

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I don;t understand client or Outlook

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I do receive mail frompolitical organizarions, lots of it, but not from friends

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can't think of anything

Submitted: 6 months ago.Category: Email
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Answered in 2 minutes by:
3/17/2018
Email technician: John, Email Support Specialist replied 6 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 6,045
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to Justanswer which is a paid independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

On which email account are you facing this issue also are you opening this email account using a website web browser or email application ?

Are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Email technician: John, Email Support Specialist replied 6 months ago

It seems you have opened another question regarding the same issue. Please post your replies in the reply box below in this page.

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Email technician: John, Email Support Specialist replied 6 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Customer reply replied 6 months ago
I just received an email from a friend. Now I need to find out if my email to her was received. Will let you know. Thanks for your help and concern.
Email technician: John, Email Support Specialist replied 6 months ago
Glad to know that.let me know if you need any help.
Sincerely,
John
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Customer reply replied 5 months ago
Dear *****: Thank you for responding to my problem. I 'm sorry I did not answer you before. I am 87 ys. old and not very computer knowledgeable so I didn't understand some of your questions. Anyway, I got it solved. However, when I looked at my credit card statement I was shocked to learn that this simlple transactions cost me nearly $90!! Since I was able to solve the problem on my own I would appreciate your reimbursing me for the amount i spent. You should advise users of the cost before they proceed with using your service. I, for one, cannot afford these prices. Please let me hear from you. Sincerely, *****
Email technician: John, Email Support Specialist replied 5 months ago

Thank you for the update.

I have no control over billing i am just one of the expert who helps customers with computer issues. If you have any trouble regarding billing please contact customer service using the options in this link: - http://ww2.justanswer.com/help

Sincerely,

John

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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