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I lost my firefox-gmail and pdf. On my desktop. The control…

I lost my firefox-gmail...

I lost my firefox-gmail and pdf

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my desktop

Technician's Assistant: What troubleshooting have you tried?

The control panel

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Answered in 2 minutes by:
3/17/2018
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,276
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today.

Was Firefox, Gmail, and the PDF application all uninstalled on purpose or did they just vanish?

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Customer reply replied 4 months ago
they just stopped responding

Thank you for responding. May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,276
Experience: 10+ years of work experience.
Verified
Jason Jones and 87 other Email Specialists are ready to help you
Ask your own question now

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 09
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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Customer reply replied 4 months ago
I do not have a 2 diget code

The two digit code is the code that I gave you above, which is 09

Ask Your Own Email Question

The two digit code is the code that I gave you above, which is 09

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

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Jason Jones
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,276
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Experience: 10+ years of work experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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