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My emails are not coming up on my phone. Gmail. Both.

Customer Question
My emails are not...

My emails are not coming up on my phone

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Both

Technician's Assistant: What troubleshooting have you tried?

Yesterday i was not receiving my emails on my computor or phone. i contacted my servor ihouse and my domain name expired. they were able to renew it and i started receiving my emails earlier today, but they not come up on my phone.

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/16/2018
Email technician: Benjamin Larson, Software Development Engineer replied 4 months ago
Benjamin Larson
Benjamin Larson, Software Development Engineer
Category: Email
Satisfied Customers: 115
Experience: Software Development Engineer
Verified
Welcome to Just Answer. My name is ***** ***** I would love to help you with your question.
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Email technician: Benjamin Larson, Software Development Engineer replied 4 months ago
you have a custom domain email address?Is this associated with your Gmail account?
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Customer reply replied 4 months ago
my emails are not appearing on my phone
Email technician: Benjamin Larson, Software Development Engineer replied 4 months ago
Right, I understand that. I am wondering why you mentioned that you have a domain. Do you have a custom domain?
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Customer reply replied 4 months ago
clarify your question
Customer reply replied 4 months ago
my emails are not showing up on my phone
Email technician: Benjamin Larson, Software Development Engineer replied 4 months ago
You said you contacted your server ihouse and your domain expired. I am confused about that.
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Customer reply replied 4 months ago
They renewed it yesterday. Started receiving emails earlier today on my computor but not on my phone.
Email technician: Benjamin Larson, Software Development Engineer replied 4 months ago
Okay, what model is your phone please?
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Email technician: Benjamin Larson, Software Development Engineer replied 3 months ago

Hi, this is Benjamin. I just wanted to check in with you. Do you still need help with your issue? If what I provided help you solve it, great! If not, can you please reply to my questions above so I may continue to help you?

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Benjamin Larson
Benjamin Larson, Software Development Engineer
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