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I cannotsend moste-mails. A large poster bearingmy ownwords…

I cannotsend moste-mails....

I cannotsend moste-mails. A large poster bearingmy ownwords dropsdownwithoutallowing metoaddress theemail andsend. It is maddening. Help!

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

My provider is Gmail.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Through Safari,my only browser.

Technician's Assistant: What troubleshooting have you tried?

I'm not equipped to know how to tourble shoot. Sorry.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yfes. My plug-inmouse is technically dead. I did get that post mortem from Apple. But I'm using it now. Also, my keyboard sticks and often I spend much time tdrying to space words. Right now it is not sticking. Miracle.

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Answered in 1 minute by:
3/16/2018
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,212
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today. Are you able to sign into your Gmail account?

Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,212
Experience: 10+ years of work experience.
Verified
Jason Jones and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Not sure what that means. If it means hitting the big G to the left of this communication, yes. If something more technical,no. Isay no because you'll be likely to ask for my gmail password ***** I don'thaveone.

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 11
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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Customer reply replied 4 months ago
Imay have sent ane-mail to my daughter Claire about 40minutes ago. It appeared to go without the annoying billboard that has dropped over mydraft query (no. 93, I believe,that waslonger (a query letter, plus 3 chapters of my novel). That's theonethat alerted meto a problem becauseitwouldnotsend. Also,youcan see my stickingword problem with gmails particularly,and cab solvethat formeas well. It's time consuming to space everything .

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 11
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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You are using a Mac computer, so you need to do one more thing to run the remote application.

Please, do the following:
- Click the Apple icon on the top left of your screen.
- Click System Preferences
- Click the "Security & Privacy" icon.
- Click the "General" tab
- Click the "Open Anyways" button and run the program.

Once that is done, the remote application will open.

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Customer reply replied 4 months ago
Jason,none of those apps opened. What next?

You are using a Mac computer, so you need to do one more thing to run the remote application.

Please, do the following:
- Click the Apple icon on the top left of your screen.
- Click System Preferences
- Click the "Security & Privacy" icon.
- Click the "General" tab
- Click the "Open Anyways" button and run the program.

Once that is done, the remote application will open.

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Customer reply replied 4 months ago
I couldnot openany of your aps. Whatdo Idonow? Jason,Iamvery temptedtoendmyg-mail service. So be advised.

Do you understand that you need to do the following?

Please, do the following:
- Click the Apple icon on the top left of your screen.
- Click System Preferences
- Click the "Security & Privacy" icon.
- Click the "General" tab
- Click the "Open Anyways" button and run the program.

Once that is done, the remote application will open.

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Customer reply replied 4 months ago
cannot find the Open Anyways button. Wfere is it?

What do you see on that page?

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Customer reply replied 4 months ago
Jason, nothing is opening. Now what? I get no response from these apps. App-arently they aren't working. What do you suggest? I need help not gimmickry.

You have been refunded, which means that you requested a refund. I will go ahead and close this task now.

If you wish to continue, you may open a new task.

Thank you.

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