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I can not get into my email. Do I have to set up my account…

Customer Question
I can not get...

I can not get into my email. Do I have to set up my account or did the tech do that when he installed my service?

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just help me get to my email

Submitted: 6 months ago.Category: Email
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Answered in 9 minutes by:
3/16/2018
Email technician: UranMail, Network Administrator replied 6 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,580
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Keep in mind that we are not a free service and require payment for our work, which is guaranteed. If you do not wish to pay for our assistance - please let me know now.
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Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Email technician: UranMail, Network Administrator replied 6 months ago

Who is your email provider?

Do you use PC? If so, which version of Windows do you use, 7, 8, 10?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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