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I am trying to delete emails into my trash, and they keep…

Customer Question
I am trying to...

I am trying to delete emails into my trash, and they keep coming back into my in box!!! When i click on the trash, the delete button is greyed out, so I have to got to "MAILBOX" and click on erase deleted items, and then I do that, go back into inbox and they are still there!! WTF is going on here? help!

Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders?

There is no lost email, that is what I am saying... they are in my inbox, i delete them, and then they come back into my in box

Technician's Assistant: What email provider are you using (e.g. Gmail, Yahoo, etc.)?

Gmail

Technician's Assistant: Have you checked for your email under the All Mail tab?

That is how I am deleting them from trash

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I've never had this happen before

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/16/2018
Email technician: Jason Jones, Computer Technician replied 4 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,200
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

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Customer reply replied 4 months ago
google on my mac
Customer reply replied 4 months ago
no I do not want to pay more and I would like my 5 dollars back
Customer reply replied 4 months ago
do not charge my card
Email technician: Jason Jones, Computer Technician replied 4 months ago

You have already been charged. I will send in your refund request and close this task.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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