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A box keeps popping up requesting password for

A box keeps popping...

A box keeps popping up requesting password ***** smtp,gmail.com

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Browser, usually Mozilla

Technician's Assistant: What troubleshooting have you tried?

None

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Answered in 5 minutes by:
3/16/2018
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,460
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today.

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Is any other information included in that window that is asking for your Gmail password?

Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,460
Experience: 10+ years of work experience.
Verified
Jason Jones and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
Server smtp.gmail.com User name: it is jlastel
Password: all asterisks
A square box Followed by Save this password ***** your password *****

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 31
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

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Jason Jones
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,460
19,460 Satisfied Customers
Experience: 10+ years of work experience.

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