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I can not send email on my account because of spam. Can you…

Customer Question
I can not send...

I can not send email on my account***@******.*** because of spam. Can you resolve?

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

I don't know...

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

No, Sudden link has stopped it because they think I have sent spam. I have not.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That is it

Submitted: 4 months ago.Category: Email
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Answered in 13 minutes by:
3/16/2018
Email technician: UranMail, Network Administrator replied 4 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 4 months ago

If you being blocked by your ISP (suddenlink) for sending spam, you would need to contact them directly so they can look into your account. their phone number is ***-***-****

Hope this helps.

If Suddenlink will refuse to assist, please let me know.

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 4 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Category: Email
Satisfied Customers: 1,307
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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