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Accidently removed a password in manage passwords and the…

Customer Question
Accidently removed a password...

Accidently removed a password ***** manage passwords and the UNDO dialog diappered before I could tell it to undo the deltetion. HOw do I recover the account name and assword dleeted from manage paswords?

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I got message that my aol desktop program is obsolete. How do I update it and not lose all my email, contacts, links, etc?

Submitted: 4 months ago.Category: Email
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Customer reply replied 4 months ago
Are you still there?
Customer reply replied 4 months ago
I am logging off now. Please do not charge me $5 since I have not talked with you and no progress has been made on solving my problem.
Answered in 21 minutes by:
3/16/2018
Email technician: Ugo A, Computer Software Engineer replied 4 months ago
Ugo A
Ugo A, Computer Software Engineer
Category: Email
Satisfied Customers: 72
Experience: Software Engineer at Quadrant
Verified

Good afternoon,

My name is***** about the late reply. The first "person" you talk to is actually a bot. Then, the question gets passed to a group of experts. I just saw this question.

Please let me know if you still need help. Thanks.

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Ugo A
Ugo A, Computer Software Engineer
Category: Email
Satisfied Customers: 72
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Experience: Software Engineer at Quadrant

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