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I cannot open my individual emails. Gmail. Desktop computer…

Customer Question
I cannot open my...

I cannot open my individual emails

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Desktop computer web browser?

Technician's Assistant: What troubleshooting have you tried?

I don't know what to do. i was able to delete my spam, but I cannot delete anything from my inbox

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can you help me please?

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
3/16/2018
Email technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,306
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 6 months ago

This is a known issue on Google's side.

You can view updates here; http://downdetector.com/status/gmail/map/

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Customer reply replied 6 months ago
What do i do I clicked on securely connect and it won't let me connect
Customer reply replied 6 months ago
What do i doI clicked on securely connect and it won't let me connect
Email technician: Cody, Senior Systems Administrator replied 6 months ago

we don't need remote assistance, we have to wait for Google to fix the issue on their end

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Customer reply replied 6 months ago
What do i doI clicked on securely connect and it won't let me connect
How long will that take
Email technician: Cody, Senior Systems Administrator replied 6 months ago

we don't need remote assistance, we have to wait for Google to fix the issue on their end

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Customer reply replied 6 months ago
What do i doI clicked on securely connect and it won't let me connect
How long will that take
How much am I being charged today
Does Google know there is a problemWill internet explorer work with my gmail account?
Email technician: Cody, Senior Systems Administrator replied 6 months ago

yes Google is working on it, check on it in a few hours again

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Customer reply replied 6 months ago
What do i doI clicked on securely connect and it won't let me connect
How long will that takeOk so I will be charged $53.00 + $39.00?
How much am I being charged today
Does Google know there is a problemWill internet explorer work with my gmail account?
Customer reply replied 6 months ago
What do i doI clicked on securely connect and it won't let me connect
How long will that takeOk so I will be charged $53.00 + $39.00?
Thank-you
How much am I being charged today
Does Google know there is a problemWill internet explorer work with my gmail account?
Email technician: Cody, Senior Systems Administrator replied 6 months ago

email***@******.*** for billing

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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