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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
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My Yahool email "Account Security" shows an email address

Customer Question

My Yahool email "Account Security" shows an email address under my telephone # that I do not recognize, who is it???
JA: How do you usually access Yahoo? On a phone or tablet, or through a web browser?
Customer: through my lap top[
JA: What troubleshooting have you tried?
Customer: I am 80+ with severse medical issues and NIT technically savy, my computer was hacked and I have no idea how to troubleshoot or ...
JA: Anything else you want the Email Expert to know before I connect you?
Customer: My mind is OK it is my hands & eyes and lack of technical knowledge
Submitted: 8 months ago.
Category: Email
Expert:  Cody replied 8 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 8 months ago.

It's more than likely a phishing scam.