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I forgot my gmail password. How do I create a new one?

Customer Question
I forgot my gmail...

I forgot my gmail password. How do I create a new one?

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No, someone sent me something that requires me to first put in my gmail address. ***@******.*** then when I have to put in my password ***** and I don't know it, it will not let me click on Forgot Password.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't remember. How do I find out? Probably do

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

No thank you. I just need to create a new password.

Submitted: 4 months ago.Category: Email
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Answered in 3 minutes by:
3/16/2018
Email technician: Cabletech, Computer Support Specialist replied 4 months ago
Cabletech
Cabletech, Computer Support Specialist
Category: Email
Satisfied Customers: 518
Experience: 12 years ISP Technical Support
Verified

Hello and welcome! I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

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Email technician: Cabletech, Computer Support Specialist replied 4 months ago

I would like to help you reset this password ***** I have some additional questions for you once you come back to this page. It doesn't look like you're still online right now. Once you view this page, respond to me so I'll know you are online.

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Email technician: Cabletech, Computer Support Specialist replied 4 months ago

I understand you're having an issue resetting your password ********@******.***. What we need to do is to go through a password ***** process which may take a few minutes but I will need to ask you some questions as we go through that process.

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Email technician: Cabletech, Computer Support Specialist replied 4 months ago

I see you visited this page but didn't respond. You can respond on the white chat box below. Just reach out to me so we can begin.

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