Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I received an email sasying that google blocked and now my…

Customer Question
I received an email...

I received an email sasying that google blocked***@******.*** and now my computer is frozen and I cannot use my word program Could this be because of the blockage? I do not use the gmail acct I use***@******.*** - Thank you

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

No I don't use gmail acct

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Possibly

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
3/16/2018
Email technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Email Question
Email technician: Cody, Senior Systems Administrator replied 4 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Email Question
Customer reply replied 4 months ago
Please cancil my order I got an answer from my security people but thank you I want be using you Thanks Cody
Customer reply replied 4 months ago
Please cancel my order I got an answer from my security people but thank you I want be using you Thanks Cody
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Cannot receive gmails. Cannot receive emails from gmail. Not
Not to my knowledge. Been to the Apple store and they said it was a google problem. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have a gmail sign on problem Iguess?) A man from. Sorry,
I have a gmail sign on problem Iguess?) A man from … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I was unable to get to my email because Google wanted me to
I was unable to get to my email because Google wanted me to enroll in their account which I did. I'm set up with Google but cannot get my emails that are on my former account***@******.*** … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
Your system has tried to force my email address to receive a
Your system has tried to force my email address to receive a message that is not mine Everything around it is frozen. It speaks to Jeanne and discusses a bank problem. I am not Jeanne and … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,000 satisfied customers
Someone has hacked into my account. My email is still
Someone has hacked into my account. My email is still [email protected] my new phone number is(###) ###-#### … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Last Saturday I was asked for my google acct password which
Last Saturday I was asked for my google acct password ***** I couldn't remember. I clicked on "forgot password" but google sent the code to my wife's acct. In brief, I ended up trying to access my goo… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
Our mail system cant send mail to gmail addresses because it
Our mail system cant send mail to gmail addresses because it was vlacklistes a month ago. there are no blacklists now but it seems gmail is still blocking mails … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
All of a sudden one of my two gmail accounts is unavailable
All of a sudden one of my two gmail accounts is unavailable to me on the web. That address is:***@******.***. Mail does come through to Outlook, however. I'm also getting vast amounts of 'block attemp… read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
I chenged contact number and my password in my google
I chenged contact number and my password ***** my google account. I cannot get emails to my microsoft page. It is blocked … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I was unable to get my gmail page. I received a notice from
I was unable to get my gmail page. I received a notice from Microsoft that I had updates that needed to be downloaded. this took about ten hours and I have been unable to get on a number of other acco… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Google jacked my email service.i do not want a google acct
google hi-jacked my email service.i do not want a google acct as I had to change my email address to get a google acct. now I cant get my regular email msg screen.back. I want it back and scrap my goo… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Bought wife new iPhone 8 for Christmas and can not get her
Bought wife new iPhone 8 for Christmas and can not get her email authenticated acct. she set up a hot mail acct. on her first iPhone and can not remember her password. Need for the help desk to call a… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Our son passed away Sept 2016 Google has blocked the email
our son passed away Sept 2016 Google has blocked the email ... Is there anyway to get back into it so we can get his information for his business. We have been trying to no avail to close his other ac… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I am using outlook 7 to receive google mail. Keep getting
I am using outlook 7 to receive google mail. Keep getting pop up window to enter my password. fails every time. I have set up another email account in outlook and with a new gmail password ***** to ha… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
My Google acct is an att.net address and I have an active
My Google acct is an att.net address and I have an active gmail.com address that I would like to make my primary and ONLY email. I have tried every suggestion to change it and always get response I ca… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Emails from gmail have been blocked on my computer. This
Emails from gmail have been blocked on my computer. This occurred after I joined the network of a hotel where I am staying. I received a notice that the password ***** my main gmail address had been r… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
When I set up google email for my bus. I used standard bus.
When I set up google email for my bus. I used standard bus. gmail setup. I put in my bus. name as M. K. (last)[email protected] Did I make a mistake? Because I want my bus. name showing with gmail, not … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hello,I need advice on a gmail account that needs to be
Hello, I need advice on a gmail account that needs to be used oversees. I was visiting Jamaica and tried to add my U.S. credit card to the acct. it wouldn't accept it. Automatically rejected the order… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x