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The password i assumed i had they said was changed 12 mos…

Customer Question
The password ***** assumed...

The password ***** assumed i had they said was changed 12 mos ago and i do not remember changing it. i can't get into my email and i need to print something off from it.

Technician's Assistant: Are you logged into your email account on any other devices?

I use the same pw for all accts, too no

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My phone number changed

Submitted: 4 months ago.Category: Email
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Answered in 13 minutes by:
3/16/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,808
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Can I first know which email provider you are referring to?

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Customer reply replied 4 months ago
Gmail
Email technician: bbao, IT Consultant replied 4 months ago

Sorry, it is too late here I have to sign off. Lets continue tomorrow. Thanks for your patience.

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Category: Email
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