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I need to change my email password and I don't remember it?

Customer Question
I need to change...

I need to change my email password ***** I don't remember it? also the security question is my favorite movie. I have tried everu movie nothing is correct. so I need your help.

Technician's Assistant: Are you logged into your email account on any other devices?

Yes ,I was with my iPhone,but I bought a new one and can't get it hooked up because I don't remember my password

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Can't remember security questions and didn't write them down.phone number to our account is(###) ###-####

Submitted: 4 months ago.Category: Email
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Answered in 15 minutes by:
3/16/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,821
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> I have tried everu movie nothing is correct.

My friend you made too many failed attempts this way. It actually caused Google to think it was a suspicious attack.

Is the given phone number on file with Google?

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Customer reply replied 4 months ago
I don’t know
Email technician: bbao, IT Consultant replied 4 months ago

>(###) ###-####/p>

I have tested this number at Google Account Recovery, this number is ***** on file with Google.

Do you have some other email addresses that can be used for recovery, including the ones you previously used.

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