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I am unable to use the Mail app...it is totally non

Customer Question
I am unable to...

I am unable to use the Mail app...it is totally non responsive

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

GMail and AOL

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Through web browser on laptop.......still can write mail on phone and ipad

Technician's Assistant: What troubleshooting have you tried?

None.....don't know what to try

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thx

Submitted: 4 months ago.Category: Email
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Answered in 2 minutes by:
3/16/2018
Email technician: technicalcat, Consultant replied 4 months ago
technicalcat
technicalcat, Consultant
Category: Email
Satisfied Customers: 2,580
Experience: 20 years combined corporate and small business experience.
Verified

Hello and thank you for using JustAnswer. This is an independent, fee-based technical support site.

My name is ***** ***** I will help you now.

Is this problem on a Mac or Windows 10 PC?

NOTE: To reply to me, please type your message in the box below and click the button to send.

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Customer reply replied 4 months ago
Mac laptop
Email technician: technicalcat, Consultant replied 4 months ago

Are you using the mail app on the Mac or a browser such as Safari or Chrome?

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Category: Email
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