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I am trying to reset login info on my laptop.havent used it…

Customer Question
I am trying to...

I am trying to reset login info on my laptop.havent used it in a while and forgot login

Technician's Assistant: Are you logged into your email account on any other devices?

It says my login is an outlook email account. Right now I’m on my ipad

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Possibly. It’s been a while...

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just need to knoe w just need to know how to reset the laptop so it can be used

Submitted: 1 month ago.Category: Email
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Answered in 5 minutes by:
3/16/2018
Email technician: Sandy, Computer Specialist replied 1 month ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,695
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 1 month ago

May I know if you're able to login into your outlook email account?

Click the link: www.outlook.com

Click Sign in and enter your email address and password.

if you're not able to login, please click Need help or forgot your password and create a new password.

And then use that password ***** login on the laptop.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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