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I'm trying to find old emails. Several years ago I dropped…

Customer Question
I'm trying to find...

I'm trying to find old emails. Several years ago I dropped from over 10,000 to 200.

Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders?

I had a paid account for years that I used for real estate. I'd like to be able to pull up old contacts etc.

Technician's Assistant: What email provider are you using (e.g. Gmail, Yahoo, etc.)?

Yes. AOL

Technician's Assistant: Are you checking your AOL mail in your browser or using an email client (such as Outlook)?

Browser

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I want to be able to go through my old emails and save important ones, and delete the others. I was never asked for told they were being purged.

Submitted: 6 months ago.Category: Email
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Answered in 38 minutes by:
3/16/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,157
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Are you saying that you want to recover some AOL emails deleted several years ago?

How did you delete them? Using AOL Desktop Gold program or via web using a browser?

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Customer reply replied 6 months ago
I didn’t delete them. AOL offered to switch me to a none pay account and when they did, my Historic emails, over 8000 were gone.
Can I get them back?
Email technician: bbao, IT Consultant replied 6 months ago

If this happened several years a go, in my understanding they have permanently gone.

BUT, as you were a paid users, you have rights to ask AOL get them back, if you could show some evidence to them.

Moreover, ask them if you become a paid member again, will the message come back?

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