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Trying to access my spouses account recovery information is…

Customer Question
Trying to access my...

Trying to access my spouses account recovery information is out dated when I try to give them my information to try to recover my wifes it logs onto my account What can I do need to change passwords on other accounts and but can not access the account???????

Technician's Assistant: Are you logged into your email account on any other devices?

Yes on my iphone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No like I mentioned before her recovery info is old it has an email account that I had many years ago and it's not valid also it does not recognize her phone number

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Pls just want to be able to get into her yahoo mail so she can see and or delete anything she wants

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/16/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,167
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me in which program you are doing this please?

Thank you

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