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MS Outlook Server connection; no Receive function.. Tried…

MS Outlook Server connection...

MS Outlook Server connection; no Receive function.. Tried paying $5.00 for initial support, but no place to enter credit card #***** ???

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

Browser, Lapyop

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I do have (have long had) Norton 'stuff'. Had not been a problem.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Did something dumb (?) to lose all info in my Personal Folders, + Inbox/Outbox, others.

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Answered in 5 minutes by:
3/16/2018
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Customer reply replied 4 months ago
Not at this time. Just need to get Incoming/Outgoing email going again. Thank you.
Customer reply replied 4 months ago
Did I lose you?

No, i am here.

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Customer reply replied 4 months ago
Did my $5.00 Trial not cover satisfying my email problem?

We are a paid tech support service provider. I am also ready to help you over the remote session. Please let me know.

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Customer reply replied 4 months ago
I understand that you are a paid service; Did I mis-read the Trial offer to get an answer to my problem?

Please tell me the part of your email address after letter @ only.

Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified
Sandy and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Verizon.net

To connect with me over secure remote session on your Microsoft Windows based computer, please follow the steps given below:

Click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=5402756d-09c2-4841-9960-db446837a165

Scroll down on that page and click "I Agree".

Download/allow and run this program(elinsore.screenconnect) to start secure remote session.

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Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
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Experience: B.Tech, I have 10+ years of experience in fixing email issues.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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