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Can not access gmail on laptop message is Privacy error. I…

Can not access gmail...

Can not access gmail on laptop message is Privacy error.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

I cannot login Privacy error blocks me

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

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Answered in 5 minutes by:
3/16/2018
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,834
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. When did this issue first occur?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,834
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified
Viet - Email Tech and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
What is the fix my issue

What's the make / model of your computer?

Another expert has accepted your remote assistance request. Did he/she contact you yet?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Customer reply replied 4 months ago
No one has contacted me. I don't know the make or model of my computer.
  1. Here are some makes: Microsoft, HP, Dell, Apple, Mac, Lenovo, Toshiba, Acer, Asus, etc. Please check the label(s) on your computer.
  2. What's your internet browser program, such as Internet Explorer, Firefox, Chrome, Safari, Microsoft Edge, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Customer reply replied 4 months ago
ASUS Chrome
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Thanks for requesting remote assistance services. Please let me know what kind of computer you are using for the remote session, such as Windows PC or Mac?

Ask Your Own Email Question

Please click HERE to know what's the operating system running on your Asus Chrome and let me know it. Thanks.

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Customer reply replied 4 months ago
Windows

Please click HERE from your Asus running Windows to start remote session with me. Thanks.

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Customer reply replied 4 months ago
No thank you,I do not ant a 3rd party having access to my account. I would like to end this conversation,taking longer that I thought,did not kow I would be wotking with a 3rd party. If you charged my credit card account please credit bank to my account Thank you
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Viet - Email Tech
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,834
40,834 Satisfied Customers
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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