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Thank you for some reason I am not able to set up my second…

Customer Question
Thank you for some...

Thank you for some reason I am not able to set up my second gmail account on my Mac

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Phone and tablet. I have both of my gmail accounts on them and work fine, buy only one in Mac laptop

Technician's Assistant: What troubleshooting have you tried?

I have been trying to delete the account that not works (has a yellow triangle icon, and set it up again

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

The error message is 78754

Submitted: 5 months ago.Category: Email
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Answered in 2 minutes by:
3/16/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 5 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,169
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Please go to the gmail.com website, and sign out any gmail email address there, if any. Then sign in the problematic gmail email address (the second gmail address) of yours. Then go to the website below:

https://myaccount.google.com/lesssecureapps

, then there, turn on the option Allow less secure apps

, then see if you can set up your second gmail address on your Mac now.
- Does that work?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Customer reply replied 5 months ago
Could not find the option
Email technician: Viet - Email Tech, Computer Support Specialist replied 5 months ago

Click on the website below, then what do you see there?

https://myaccount.google.com/lesssecureapps

Please let me know. thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 5 months ago

How is it going? Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Viet - Email Tech
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,169
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Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.

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