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User name or password for IMAP.mail.att.net I’d imcorrect.

Customer Question
User name or password...

User name or password ***** IMAP.mail.att.net I’d imcorrect

Technician's Assistant: Are you logged into your email account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Mon my Ipad

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don’t think so

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/16/2018
Email technician: Jess M., Computer Support Specialist replied 4 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you also using a computer or a Mac besides your iPad in accessing your Yahoo or ATT email?
  2. Are you still able to access your Yahoo or ATT email using a web browser by entering your password?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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