Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I just read a flah note on my yahoo account that asked me…

Customer Question
Hi,i just read a...

Hi,i just read a flah note on my yahoo account that asked me that my email,my bank info was compromissebut the fire wall blocked it also said to feeeze my account ,can u help?

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Hi pearl

Technician's Assistant: What troubleshooting have you tried?

Iam at the library and asked them for help they help me change my password,

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes WHO are these people and am i in danger has anyone got into my email informations and my finnacial informations ,yesterday when i checked my mail this warning sign didnt come uo please help.

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Customer reply replied 6 months ago
library disktop computer
Customer reply replied 6 months ago
there was a 1-855 number for me to call but by the time i read the entire massage it dissapeard ,Was that from google or not?
Customer reply replied 6 months ago
please check everything and tell me who it was and if my accounts are safe?
Customer reply replied 6 months ago
whats the rest of 1855 number for me to call.thanks
Customer reply replied 6 months ago
iam waiting here
Customer reply replied 6 months ago
please send text massage to mt cell,as well as emailling me
Answered in 4 hours by:
3/16/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,165
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Your firewall settings commonly have nothing to do with your Yahoo account. It sounds like a scam but I need to confirm. Please upload a screenshot if possible. Thanks.
Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I want to get my Gmail back. I have already wasted $53 and
I want to get my Gmail back. I have already wasted $53 and alot of time. I forgot one of my many passwords, Iam a senior and forgetting a password *****'t be a major problem. … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I just got an email thanking me for a $100 iTunes purchase
I just got an email thanking me for a $100 iTunes purchase that I did not (knowingly) order. Then i got a form for verification that also asked for my credit card information which sounds very fishy. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My bank has been sold. I would like to have my monthly
My bank has been sold. I would like to have my monthly amount deposited into my new account at my new bank. … read more
bbao
bbao
IT Consultant
2,165 satisfied customers
I lost my phone. I believe it was stolen. I don't know my
I lost my phone. I believe it was stolen. I don't know my google password ***** I have very important information on the phone. Is there any way I can verify my personal information so that I can get … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor's Degree
2 satisfied customers
Um. Not sure this is right place to ask, and on little time.
Um. Not sure this is right place to ask, and on little time. My pc just put up an alert to say my computer might be infected by harmful virus, not to rune it off, but to call windows tech support at 8… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
Microsoft is telling me that I have been infected by a
microsoft is telling me that I have been infected by a virus. Is this true or is it a scam? … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
Iam trying to book tickers and I cant remember my password
Hi, Iam trying to book tickers and I cant remember my password ***** log in. … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
One of our friends needs your help in depositing money to
One of our friends needs your help in depositing money to her reliance account, but she vis unable to contact your customer service, simply gets cut-off after two rings. Phone #(###) ###-#### Mrs. Susheela Srivastava. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
Iam schwenk. i have had a account at hotmail for years but i
hi Iam gary schwenk. i have had a account at hotmail for years but i dont use this account much and i forgot my password, also iam now in mexico and so my phone number for hear isnt regestered on hotm… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have been hacked but need to know how to get them off of
I have been hacked but need to know how to get them off of my computer. I have changed my password ***** things have progressed from taking my emails to now taking my Quicken financial date. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I for got my email pass word they we can you a code from my
i for got my email pass word they we can you a code from my old phone numbrr i have been trying to get in to my hot mail account mouths . all i need is to change my profile phone number to(###) ###-##… read more
Martin
Martin
Network Engineering Diploma
153 satisfied customers
I would like to know if you have a customer service number
I would like to know if you have a customer service number of 1-855-897 0732. I spoke with a Garry Wilson who stated his Yahoo ID was Yah 6613. Is this a legitimate Yahoo customer service number. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I WANT TO REINSTATE MY FORMER EMAIL ADDRESS, GOOGLE OR
I want mt old email account name reinstated it is***@******.***… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I had a scammer try to get my checking account routing and
I had a scammer try to get my checking account routing and account numbers in response to a pop up that occurred while I was setting up a gmail account for my wife. What do you think I should do to in… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I am trying to reset my password, but the last questions—provide
I am trying to reset my password, but the last questions—provide a mobile cell number and an alternate email address, are unanswerable, and the system cuts me off. I do not have a cell phone or an alt… read more
Chris Lindsey
Chris Lindsey
IT University
157 satisfied customers
When I tried to get my email this AM, I got a msg saying there
When I tried to get my email this AM, I got a msg saying there was suspicious activity on my email. I realized that my email had been hijacked and various spam emails had been sent from my account via… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am having a problem opeing my junk email in my msn
i am having a problem opeing my junk email in my msn account. I keep getting an error message… read more
Cris
Cris
63 satisfied customers
I cant log into my e mail account, I gave a phone number but
I cant log into my e mail account , I gave a phone number but didnt recive a cod, can someone help me please. why would I recive a massage to my mail if I can't log in?… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x