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Can not sign on to icloud with the email on my phone. No it…

Customer Question
Can not sign on...

Can not sign on to icloud with the email on my phone***@******.***

Technician's Assistant: Are you logged into your email account on any other devices?

No it will not let me

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not sure the questions were about my first car and and my first plane ride and they say it is incorrect the phone on file is(###) ###-####or(###) ###-####

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/15/2018
Email technician: Karthik Nagarajan, Computer Engineer replied 4 months ago
Karthik Nagarajan
Karthik Nagarajan, Computer Engineer
Category: Email
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Karthik Nagarajan, Computer Engineer replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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Customer reply replied 4 months ago
That is part of the problem On my phone it list the is as***@******.***
Customer reply replied 4 months ago
I thought this was a trial for 5 dollars?
Email technician: Karthik Nagarajan, Computer Engineer replied 4 months ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.

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Customer reply replied 4 months ago
no want my money back I will go to the apple store
Email technician: Karthik Nagarajan, Computer Engineer replied 4 months ago

You can contact JustAnswer's Customer Service for payment related question by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support or You can also reach them via Phone: 1-***-***-****

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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