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I don't know my google account dissappeared with all inbox…

Customer Question
I don't know my...

I don't know my google account dissappeared with all inbox and saved messages. ***@******.***

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Google

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Mainly thru phone put thru this computer too

Technician's Assistant: What troubleshooting have you tried?

I tried looking on computer and signed in to google mail.. the account was brought up but all my mail missing. It said something about buying my space but don't have much mail now.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I can't even add gmail account back to my phone

Submitted: 4 months ago.Category: Email
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Answered in 11 hours by:
3/16/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,831
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Do you see the email messages in the Trash folder? Then ALL MAiLS folder?

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Jess M.
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Category: Email
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2,556 Satisfied Customers
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