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Someone sent me 3 emails in a span of 5 minutes. i only got…

Someone sent me 3...

Someone sent me 3 emails in a span of 5 minutes. i only got one. And they are getting error message Saying it is my email box issue. i have turned off my spam filter and put them on my safe list.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Computer and phone

Technician's Assistant: What troubleshooting have you tried?

Just putting them on safe list and turning off spam filter

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Answered in 1 minute by:
3/15/2018
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the exact message and error code in the returned emails they get?

Please let me know

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Customer reply replied 5 months ago
rom: Microsoft Outlook <*****@******.***>
Date: 3/14/18 4:56 PM (GMT-06:00)
To: ***** ***** <*****@******.***>
Subject: Undeliverable: Fwd: 1: New Book Outlines Process For Texas’ Peaceful Exit From United Statesp3plibsmtp03-04.prod.phx3.secureserver.net rejected your message to the following email addresses:Monica Foster (*****@******.***)
There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your email admin.p3plibsmtp03-04.prod.phx3.secureserver.net gave this error:
Mxw31x01N2xYPCg01 - Mxw31x01N2xYPCg01xw4nn This message has been rejected due to content judged to be spam by the internet community IB212 - If you feel this is in error, please submit a request using the following page. <https://checkspam.secureserver.net/?sid=Mxw31x01N2xYPCg01&mid=Mxw31x01N2xYPCg01xw4nn>

Ok, it was rejected as spam, is this on a company server?

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Customer reply replied 5 months ago
my email is not on a company server. It is through GoDaddy
Customer reply replied 5 months ago
my spam filter is turned off

OK, It was done by Godaddy, submit the request here to release the block please

https://checkspam.secureserver.net/?sid=Mxw31x01N2xYPCg01&mid=Mxw31x01N2xYPCg01xw4nn

To stop it being blocked

Let me know when you have please

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Customer reply replied 5 months ago
i filled out the report. Says it may take 72 hours.

yes, then it will stop any blocks on it.

I will mark this question to remain open so If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

Thank you

Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified
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Richard
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Category: Email
Satisfied Customers: 47,537
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Experience: Over 15 year experience in Email Systems and Programs

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