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I have 5S. I can get a ring on incoming call but not for…

Customer Question
I have 5S. I...

I have 5S. I can get a ring on incoming call but not for text, email or anything else. What am i doing wrong? I have been able to get rings for everything before but not now

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Mostly thru tablet

Technician's Assistant: What troubleshooting have you tried?

Trid all sound categories

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. Mostly want to hear when a text is coming in to my phone

Submitted: 4 months ago.Category: Email
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Answered in 1 minute by:
3/15/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,275
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you please hold the home and power buttons on the phone until you see the apple logo then release.

Let the phone restart and tell me how it then functions.

Let me know how you go please

Thank you

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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