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This answer was rated:

I ,t know but tryed to send an email but keeps getting

Hi i don,t know...

Hi i don,t know but tryed to send an email but keeps getting rejected dy you

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook and gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

I was trying to put a nother email on yesterday but forgot the password ***** the was blocked by you phone and tablet

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Have lost my email on screen

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Customer reply replied 5 months ago
hi yesterday i was trying to put a new email account on this laptop for got my pass word tryed a few time and then google block it so was not able to put on .today i was sending and email to***@******.*** the first one this morning went through but since i lot the mail email address not able to send anything else
Customer reply replied 5 months ago
i think it has something to do with my***@******.*** account i went to delite a mssage i got but for some resond it also deleted the***@******.*** for the email
Customer reply replied 5 months ago
you may have to get on this laptop remotely to see what i mean
Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 11 minutes by:
3/15/2018
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What is the exact error you get when you fail to send an email?

Please let me know

Thank you

Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified
Richard and 87 other Email Specialists are ready to help you
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Customer reply replied 5 months ago
hi it says***@******.*** thats the email address error sever--ox800cc90
windows live id ox800cc92

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

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Customer reply replied 5 months ago
id 711450
password *****

The ID is missing numbers

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Customer reply replied 5 months ago
if you go to the email window you will see that i have added the***@******.*** back on but still want alloy to send mail
Customer reply replied 5 months ago
sorry about that
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Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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