Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I had a web developer create the account for me but he used…

Customer Question
I had a web...

I had a web developer create the account for me but he used his own personal information

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I would like to reset the password ***** he is on spring break and not responding to my text or calls

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Gmail it is for my company

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
3/15/2018
Email technician: Sandy, Computer Specialist replied 4 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,899
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Ask Your Own Email Question
Customer reply replied 4 months ago
ok i added it
Customer reply replied 4 months ago
i would rather you talk me through it
Email technician: Sandy, Computer Specialist replied 4 months ago

Okay, do you want start a live discussion via phone?

Ask Your Own Email Question
Customer reply replied 4 months ago
is it going to cost me?
Customer reply replied 4 months ago
i already paid the 5
Email technician: Sandy, Computer Specialist replied 4 months ago

I have sent you the minimum amount offer that I can choose at my end.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can't get in my gmail acc. because i can't get sms on my
hi i can't get in my gmail acc. because i can't get sms on my phone to reset my password ***** want them to call my phone with the code … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My husband lost his phone and we are trying to track it.
My husband lost his phone and we are trying to track it. However, he has forgotten his username for his gmail account. We can't get it because his the account is tied to his telephone. … read more
John Holland
John Holland
Bachelor\u0027s Degree
20 satisfied customers
It is for my partner his gmail account is not opening,his
it is for my partner his gmail account is not opening,his gmail is [email protected] .com.He has tried to recover it every way your recovery page has suggested.and still no success .When he tries they … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I need to Access my Gmail. Don't Believe so. My issue really
My issue really is that I'm trying to log into my control4 pool system but it utilized an old email account that I'm trying to gain access… read more
Fran
Fran
IT Consultant
Associate Degree
203 satisfied customers
My disabled son locked himself out with the screen lock on
My disabled son locked himself out with the screen lock on his phone and did a factory reset, but cannot remember his gmail password ***** access his phone again. He can not recieve a text and has no … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
My boyfriend was diagnosed with dementia and also had a
My boyfriend was diagnosed with dementia and also had a stroke. He wants to recover his old email, but I am unable to help him. I am his girlfriend Corrie King and my email is***@******.***. Please em… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
My boss is trying to set up a new google account using his
My boss is trying to set up a new google account using his company email address (which is not a gmail address). Error message says "A user with the email address you specified already exist" When he … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Forgot password google password steps aren't working, never
forgot password ***** password ***** aren't working … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have just changed my yahoo Email to a Gmail but, Was only
I have just changed my yahoo Email to a Gmail but, Was only texted a code and cannot get a password ***** a customer I. D. number. Can you please call me at 1-***-***-**** and walk me through this? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I can't sign in to google mail. It keeps telling me to
I can't sign in to google mail. It keeps telling me to contact my Domain IT administrator, no idea who that is? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Today I tried to enter my gmail account jphilhuber but was
Today I tried to enter my gmail account jphilhuber but was forced to create a second account jphjphjph47. I cannot get to my mail in the jphilhuber account. Please advise … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am trying to setup a Tablet that I bought for my father in
I am trying to setup a Tablet that I bought for my father in law. He remembers his password ***** Gmail, but it doesn't work. So he obviously doesn't remember it correctly. But we just can't seem to d… read more
Yvette
Yvette
Bachelor of Science
1 satisfied customers
It's not my email. I'm hoping to set up an Gmail address for
It's not my email. I'm hoping to set up an Gmail address for a non-profit organization which I belong to. Do I use the personal set-up or ??? If it's the personal Gmail, do I put a person's birth date… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
We had to reset my husbands android phone and now it is
we had to reset my husbands android phone and now it is asking us to put in gmail username and password ***** used when setting up phone. We can not remember the password ***** we think the username i… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I am wrtting son who has a Motorola G 3rd generation. He
I am wrtting for my son who has a Motorola G 3rd generation. He inilialized his phone without removing his google account:***@******.***. He is now unable to use his phone. He went on g.co recover but… read more
Gary Jensen
Gary Jensen
Functional Systems Administrator
Electronics Engineering
21 satisfied customers
My password XXXXX XXXXX longer working on only hotamail acct. I
My password XXXXX XXXXX longer working on only hotamail acct. I believe iT has been hacked. Is there a way to retain this acct address and gain access again? It is used for business and creating a new… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
one of my employees has left and didnt diactivate his account.
one of my employees has left and didnt diactivate his account. so now he gets all the emails i cant get into to them. how do i foward them to me… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
one of my people cannot access gmail. He hasnt forgotten
one of my people cannot access gmail. He hasn't forgotten his password XXXXX user name. He has tried the "I forgot my password" thing and it asks him to contact the account administrator. I just chang… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x