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I can not open my e-mail, It starts to open, then it stops…

I can not open...

I can not open my e-mail, It starts to open, then it stops and will not open.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

G-mail (*****@******.***)

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Click on Gmail

Technician's Assistant: What troubleshooting have you tried?

It will not open

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Answered in 5 minutes by:
3/15/2018
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,266
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Customer reply replied 5 months ago
Web browser.... Windows XP

On your computer, can you click on Start > Control Panel > (system and security if available) > System and confirm the Windows version there?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Customer reply replied 5 months ago
No thank you $40. Is too much

How about with a small amount as shown for direct remote support?

Please type at the box below, then click on the Send button below to communicate with me, so I can help; we guarantee our service. Thank you.

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Customer reply replied 5 months ago
How much is "small" ?

Please see on this page; scroll down / up as needed, thanks.

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,266
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified
Viet - Email Tech and 87 other Email Specialists are ready to help you
Ask your own question now

Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

https://tinyurl.com/y8hc8t58
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Email Question

1. On your computer, click on the website below in order to connect remotely with me, then I can help you directly:

https://tinyurl.com/y8hc8t58
, then click on Open or Run (or save) if prompted.
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.
3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
; (If needed, double-click on the item Elsinore.ScreenConnect.Client and open / run / install it.)
Please reply at the box below. Thank you.

Ask Your Own Email Question
Customer reply replied 5 months ago
I give up , I just lost 10 dollars.thanks any way

We guarantee our service, so don't worry. We can schedule another time if you are not available now. Is there any error or message when doing the steps I've provided above?

- On your computer, can you click on Start > Control Panel > (System and security if available) > System and confirm the Windows version there, such as Windows XP, or Windows Vista, or Windows 7 or Windows 8 or 1, etc.?

Please reply at the box below. Thank you.

Ask Your Own Email Question
  1. What's your Internet browser program, such as Internet Explorer, Google Chrome, Mozilla Firefox, etc.?
  2. On your computer, can you click on Start > Control Panel > (System and security if available) > System and confirm the Windows version there, such as Windows XP, or Windows Vista, or Windows 7 or Windows 8 or 1, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help; we can schedule another time. Thank you.

Ask Your Own Email Question
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Viet - Email Tech
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,266
41,266 Satisfied Customers
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.

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