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I WANT TO CHANGE MY PASSWORD FOR OUTLOOK. BUT I CAN"T GET…

Customer Question
I WANT TO...

I WANT TO CHANGE MY PASSWORD ***** OUTLOOK

Technician's Assistant: Are you logged into your Outlook account on any other devices?

YES BUT I CAN"T GET OUT OF IT IT READS INTER NETWORK PSSDWORD

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

YES

Submitted: 6 months ago.Category: Email
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Answered in 13 minutes by:
3/15/2018
Email technician: Jess M., Computer Support Specialist replied 6 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. What version of MS Outlook are you using -- 2003, 2007, 2010, 2013 or 2016?
  3. What email address do you have in your Outlook?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Customer reply replied 6 months ago
Windows 2010
Email technician: Jess M., Computer Support Specialist replied 6 months ago

Thank you for writing back with that information. What is the email address that you are using in your MS Outlook? Please tell me so that I can check its status and recovery option. From there we can change your MS Outlook settings.

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Category: Email
Satisfied Customers: 2,556
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