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I cannot get my Verison Ellipsis 10 to turn on it is locked…

Customer Question
I cannot get my...

I cannot get my Verison Ellipsis 10 to turn on it is locked and I cannot get it to do a thing.

Technician's Assistant: Are you logged into your email account on any other devices?

No not right now

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:(###) ###-####

Submitted: 4 months ago.Category: Email
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Answered in 7 hours by:
3/15/2018
Email technician: Jeevan DSouza,
 replied 4 months ago
Jeevan DSouza
Category: Email
Satisfied Customers: 162
Experience: Professor at DeVry University
Verified

Hello there! Please try this:

  1. Press the Power button (first button from the left on the top edge; when held in landscape mode).
  2. Depending upon the screen lock type, do one or more of the following:
    • Swipe the Lock icon up.
    • Draw the current unlock pattern.
    • Enter the current PIN or password.

Please give me a 5-star rating

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Category: Email
Satisfied Customers: 162
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Experience: Professor at DeVry University

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